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Privacy Policy

Who are we?

We are a based in England and registered as a business in England. Our products are manufactured in Italy by our supplier From whom we source our products. GUAM (UK) LTD Registered Office: 127 Clarence Road, Windsor, Berkshire, SL4 5AR VAT Registration no 872 3542 18 Company Registered in England No 05613582

Privacy Policy

This privacy policy explains how we will process and use any personal information you provide us with or that we may collect from you as a result of you visiting our website.

We may collect and use information you provide to us, including information obtained from your use of our Website. We do not share personal information with unrelated third parties for their direct marketing purposes without your permission. “Personal Information” includes information that alone or in combination with other information may be used to readily identify, contact, or locate you. We may collect certain information as a result of your use of the Website, including:

– Any information that you provide by requesting information or placing an order on our Website. This includes information provided for requesting further services or reporting a problem with our Website.

We may keep a record of any correspondence if you contact us.
We may observe your activities, keep details of the resources you access and of your visits to our site (including IP address).

Usage
We may use or share your personal information (name, address, telephone number, and email address) where it is necessary for us to complete a transaction or do something you have asked us to do. For example, we may need to provide your name, address, phone number or email to one of our vendors so that they can process and fulfill your product order, return or replacement.

When you purchase a product, you may be asked to share personal information needed to complete a transaction, contact you for confirmation or provide related customer service. With your consent, we may also use the information you provide in online registration forms to notify you periodically about changes to our Website, for special offers or for items that may be of interest to you.

We only retain the information we need to service your order. You can check the information that we hold about you by emailing us at shop@guamuk.com. If you find any inaccuracies we will correct it promptly.

We will not sell or pass on information held about you to any unrelated third parties for any advertising or marketing purposes without your consent. We may however disclose your personal information to third parties in connection with a sale, merger or other business combination with our business.

We may also be required to disclose or share your personal information for other reasons, including a duty to comply with legal or regulatory obligations, to protect the rights, property and safety of our customers or others, or to enforce our Website Conditions of Use. For the purposes of fraud protection this may include exchanging information with other companies.

By using this Website or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of this Website.

Opt Out
If you supply us with your email, telephone number or postal address you may receive periodic communications from us with information on new products and services or upcoming events. If you do not wish to receive such communications, please let us know by contacting us at shop@guamuk.com

IP Addresses & Cookies
We may collect information about your computer like cookies. Cookies are small lines of text/data that are written onto your computer by a Website. This is statistical data concerning your browsing actions and does not identify you individually. This information also may include your IP address where available, operating system and browser type, for system administration and to report collective or aggregate information.

We may also collect information about your general internet usage using cookie files stored on the hard drive of all computers. The cookies contain information that is transferred to your computers hard drive. In collecting this information we are able to improve our site and deliver a better and more personalised service.

You can refuse to accept cookies but note that in doing this you may be unable to access certain parts of our site.

You can do this by activating the setting on your browser which allows you to refuse the setting.

Third Party Websites
From time to time our site may contain links to and from the websites of our partners, advertisers and affiliates. If you visit any of these sites please note that they have their own privacy policies and you should check these policies before submitting any personal data. We cannot accept any responsibility or liability for any site (or policies) linked to or from our site.

Security
No data transmissions over the Internet can be guaranteed to be 100% secure. Thus, we cannot warrant or ensure the security of any information you transmit to us and you do so at your own risk.

Access to Information.
In accordance with UK law you can exercise the right to access any information we hold about you. Any request may be subject to a fee of £10 in order to meet our costs in providing any details of the information we may hold about you.

Changes to our Privacy Policy
Any changes to our privacy policy will be posted on this page.

Contact
Questions, comments and requests regarding this privacy policy should be emailed to shop@guamuk.com

 

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