Return & Refund Policy

It's OK to change your mind!

If you have decided that you wish to return your unopened, unused product to us, you have 14 days from receipt of product to do so. Return shipping costs will be covered by yourself and the product must be sealed and in good condition. Please retain your online receipt of purchase. Refunds will be processed via the same method used for payment of your item, unless otherwise agreed between GUAM UK and yourselves by correspondence prior to the return.

What to do if you wish to return your product:

This policy exists solely for those who have changed their mind about using a product and wish to have their money back, before trying the product, or for those who have purchased the wrong product and wish to have their money back. The refund and return policy does not apply to users who have opened and tried the product.

This site does not issue credit notes nor does it have a product exchange policy.

We’d like to keep things simple and we are happy to help and guide you, so please email us at shop@guamuk.com for more information before you purchase if you are unsure of anything you see on this site.

Thank you for visiting.